Some Key Points

BOOKING POLICY

Our rates cover gear hire, but please be aware that from March 2024 the maritime reef tax must be paid separately in cash. Last-minute cancellations will not be refunded, and you are responsible for the pre-booked number of participants. When making a booking, consider the possibility of unfavorable sea conditions; it is advised to avoid leaving the booking until the last day. In the event that weather and sea conditions prevent us from launching on your scheduled day, we will offer the option to reschedule or provide a refund.

ESSENTIALS

● Bring water, suncream, towel, hat and a jacket (if it is cold).
● Wear contact lenses if you have glasses.
● We have shorty wetsuits that you can hire for 200mets or R60

BELONGINGS

We have dry hatches on the boat to keep your items dry, but we advise that you leave anything that is not needed in the boat behind at the office. We have a lock-away storage unit at The Dolphin Centre to keep your belongings safe.

INTERACTIONS

Keep in mind that interactions with wild animals can be unpredictable, and there is no guarantee that you will encounter dolphins during your trip. We do not feed or train the dolphins. They are free-ranging animals, and their presence depends on various factors like weather conditions, behaviour and natural patterns. Therefore, it’s important to have realistic expectations and enjoy the overall experience of being in the marine environment

SAFETY CONSIDERATIONS

While wild dolphin swims can be an incredible experience, it’s important to prioritize safety. Participants should have basic swimming skills if they wish to enter the water and they must follow the instructions provided by the tour operators. While pool noodles and snorkeling gear are provided, it’s important to be mindful of one’s own limitations in the water. Life jackets are only provided for the surf launch, and are not conducive for swimming. If you cannot swim, you will have a better experience viewing the dolphins from the boat.